5 stars to the staff- they are all really nice. I have absolutely nothing bad to say about that! HOWEVER, I find the hair salon portion of Ritual way too small. Everyone is crammed back there, like a can of sardines. There's no air circulating back there, and I didn't really enjoy getting high off the hair colour +hair spray fumes. I feel bad for the hair team back there, having to inhale all those fumes all day. Not cool. Anyway, would I go back there for colour? Hmm...most likely not. But I'll definitely go back for their brow services.