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| - It is with great pleasure that I recommend Metro Heating & Cooling for any of your HVAC needs. When I went to the local hardware store asking for help and/or recommendations, they immediately recommended this company. They said that they heard many good things about their products and service. I remember driving to work in Pittsburgh and passing their location on Banksville Road. Their marque was always unique and heartwarming. I remember that warm fuzzy feeling and thinking, I'd really like to work with those people! I called them in 12/2015 and got a quote on a new replacement furnace and some ductwork patching. A year later I stopped by their office and met with the owner. My request was that would requote the work within a close price point. I approach price negotiations like going to war, but I was never countered. He got to know me, my needs, and situation. A day later I got an email with their proposal. I got proposals from other local companies, but Metro's was significantly less. He kept the price the same as in 2015; however, the furnace was an upgrade and he proposed to do other necessary work, all at the same price. The installation went great and the serviceman was so personable and professional. My new furnace, new ductwork, venting, and programmable thermostat (all for that same original price) works great. I couldn't be more pleased! My gut feeling about this company was right!
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