We waited in line 30 minutes to pay. The bumpers on the bowling lane were broken so my kids had a blast (lol). Another 30 minute wait for laser tag tickets. As we got the tickets, the employees locked themselves out of the laser tag room so laser tag is now closed. A 20 minute wait for a partial refund. Poor management, incompetent employees. Go to Revolution in Rock Hill and save yourself the frustration of this poor excuse for entertainment. Update: Owner contacted us today and gave full refund. Owner was very apologetic and said they are renovating and these issues will be corrected when renovations are complete in about a month. I will give them another try after renovations are finished.