I only even gave 1 star because you need to give at least 1 star. The owner was rude and hung up on me after I called to complain that it was two hours after we ordered delivery on a Saturday night and he said -well the girl who took your order said you said you were coming to pick it up. I never said that -we have a two-year-old and we were in our pajamas for the night Needless to say I called back later on after ordering delivery elsewhere, because he said he was charging my credit card regardless because he would reheat my pizza but not make a new one and I needed to pick up. I called him a douchebag (lol) he was very rude back and told me he did not care if my family and I ever ordered from him again -he said he was going to charge my credit card and it was on my end that this was the mistake - no it was the girl who answered your phone who made the mistake ---excuse me douche bag isn't the customer always right???Needless to say I will never order from them again. Plus they're closed half the time -they close early -what the hell is up with a pizzeria that closes at 9 o'clock on Saturday night -closed Monday's etc! I'm from Long Island, New York I -know good pizza and there are so many other places in Lake Norman that are better than this crappy place. I ordered from them once a week, as well as big Italian family as well and I told the owner that and he said I don't care. I just got off the phone with my credit card company and told them to cancel payment for this piece of crap place! Believe me the owner is a true douche bag! They suck!