Terrible terrible will never step foot in there again to be honest I never loose my temper but the short hair lady working there (check in) is rude beyond rude I've put up with her for the past year now,because this is my Moms Doctors office and I help my Mom get to her appointments but seriously after today and her snotty roll her eyes hiss at me attitude um no I'm not going back I needed a referral so my Mom could see a specialist the specialist office staff have been calling and faxing Dr Olearys office for nearly a week with No response this referral is very important as Mom is on Medicare and they demand a referral from the PC so if you want to be disrespected belittled and humiliated then by all means go to this office!!