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  • This truly is one of the slowest and dysfunctional Home Depot's I've ever been to. I try to pass on this Home Depot and drive to another location but there are times where it is more practical (and quicker) to shop at this Home Depot. Today, I was in a hurry and needed 4 bags of mulch. Upon arrival, I had to walk around the entire garden section for a flatbed cart and I couldn't find one. There were no other employees except the cashier and one employee that appeared to be with customers. One would think there MIGHT be more employees or have more employees called to the garden section if the line was 5 shopping carts long. I walked outside the garden area and finally found a flatbed cart across the parking lot. After finding a flat bed cart, I found my mulch and waited in a 10 minute line with the one cashier. Two cashiers would have been nice but I managed to checkout without any other issues. This is just ONE of several issues I have experienced at Home Depot. The returns/customer service department is as ridiculous as high school! The employees are probably from high school too. I was returning wood floor paneling for another color that became available, or so I thought. Well, there were THREE employees working at that department with TWO other employees just standing around at the front talking to the girls in returns. They actually told me to "hold on" for a moment while she talked to another employee and typed something in the computer. Apparently the other two girls couldn't help me for some other reason. When I was finally helped after a serious minute of standing and waiting, I was able to make the exchange. Overall, this Home Depot is actually one of the WORST and POORLY run home improvement stores. I have only used this store as a last minute, last resort. I am giving this Home Depot two stars because I usually find what I'm looking for but I have to do it myself usually so it takes a little longer and this store will take some time to get EVERYTHING you need starting with your flatbed cart.
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