The lines can get pretty long here. When I used to work here full time, the lines would get crazy long. You would probably have to wait 10-15 minutes if you were ordering food. On the weekends it wouldn't be so bad since everyone is usually off. The high traffic is due to a lot of businesses surrounding the area as well as the fact that it is right beside a subway station filled with students and full time and part time workers. On a positive note, they do have two express lines for beverages which operate during high traffic hours. If you are just waiting for a drink, chances are you'll get your drink within 5-10 minutes depending on how long the line is.