Decided to shop at Target rather than Walmart, to find a better selection of hair clippers for my husband. Purchased a set, got hone and opened the box to find that they had been previously owned and well USED by someone else (complete with hair and even some dandruff). I called the store immediately and asked for the manager. I was then asked by a store employee to leave a message and I said no, I needed to speak with the store manager as soon as possible...about a complaint! The manager I spoke with could care less and didn't even apologise. Highly disappointed with this stores quality control, apparently someone in the Returns Department was slacking off. Needless to say the item was returned and I wouldn't be surprised if its waiting on the shelf for some other poor individual to purchase.