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  • Horrible experience. Have been here numerous times in the past when visiting Charlotte. My aunt actually turned me on to this place a few years back. Just moving to Charlotte a month ago I decided to go back, but that was my last visit! Upon walking in no one greeted me, they were busy but it doesn't take but a second to say hello. Finally after 45min of waiting I was seated and immediately the nail technicians had an attitude when asked if they could not drill my shellac off but instead File the bet top coat and let me soak. I had no probably sitting and waiting to soak my nail, that's the only way to ensure my nails don't become brittle and break (this has happened before). The manager ended up doing my nails..and instead of using a tool to get the shellac off he used his FINGER NAILS never have I ever experienced this. If I wanted that I could of taken my nails off myself! Needless to say after 3 days of having shellac my nails chipped and a week in 3 nails broke on the side. Although the shellac manicure is $20 it was a cheap job. I was generous to give them even one star! Never again will I go back again!
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