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| - I hate having to do this, because the food was really good. But, the service was terrible. Just rotten.
We had a rather large party, I believe 7 or 8 in total. It was not a busy evening, this is what the waiter forgot: to bring my drink, to put my salad dressing on the side, to bring my partner's salad, to put my partner's salad dressing on the side when he flags them down to ask about said salad, my entree.
I could forgive all of the other little things, but not getting my actual dinner was awful. Here is how it went down:
Everyone's entrees come out. Smelling and looking good. I was hungry. Mine is missing. No big deal, waiter probably couldn't carry all them heavy pasta plates. I wait, wait, and wait. Five minutes go by, the waiter has not even noticed that I am the only one without food.
We have to flag him down. He forgot to put in my order. He goes to do that. Time goes on. Everyone is now asking for take away boxes, and I STILL don't have my food. We end up cancelling the order, because I don't want to sit there and eat while seven people watch me. And I don't want to bring home a soggy eggplant to microwave later.
The waiter did apologize, citing that it was his second day, which in my opinion is not an excuse. He asked me how he could make it better. As I was being treated to dinner by a family member, it would have been awkward of me to make any requests, so I just brushed him away. What he should have done was offered me another chance to make it up to my husband and I, by offering us a meal on the house at a later date.
When he gave us the bill, he kept telling us not to leave a tip. Again, this made it super awkward for my generous family member who was footing the bill. He had to keep up appearances as well, so left a tip anyways.
It's a shame, because my family had raved about this place on their last visit. We leave just around the corner, and most definitely will NOT be returning because of the poor service. There are better restaurants.
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