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  • High prices and arrogant customer service. Loved this location when it was an Albertson's store, but my first visit after it transitioned to Haggen will be my last. Prices were significantly higher with no noticeable difference in quality. I dropped a note to their customer service department via email regarding my observations and instead of offering to share the feedback with the store manager and regional manager (as I had asked), I received an arrogant response stating that their prices were "within a few cents" with their competitors (absolutely not the case based on what I saw) and that they carry a lot of premium products not found at other stores (also a gross exaggeration). Basically their business model seems to be to create an illusion that they are a premium store so that they can charge more. Scattering organic products throughout the store does not make it a premium store. Deli and bakery were nothing special. I don't think that Haggen is going to make it in the ultra-competitive Phoenix market.
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