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| - Sadly my review is too long for yelp and google. I wish I could warn everyone else about my experience here.... but only part of it will fit.
Where to begin? The property is very nice! There is grass everywhere! You think yay! My dogs will love it!(Only place in Vegas that isn't just concrete).They aren't pet friendly but I have service dogs and there is even a little dog area! Yay! ...Or so you think...this is my second time staying at this hotel and every single time I am outside I'm approached and questioned by security. "Why are you here? Can I help you with something? We aren't pet friendly? Welll idk if we accept service dogs (wtf). what room are you staying in? What's the last name? Show me your key? Like legit go away. I take my animals out all day long, walk around the property, exercise and what not. I understand once or twice being asked but like 4x a day I'm harassed and treated like I'm not a paying guest. This happened the entire 1st time I stayed here also.. how rude. If I walked around in ripped crack head clothes okay whatever, but that is FAR from the case.
...where my issue really starts.
We checked in a few days ago. I had put this really classy cute sign on our door above the original do not disturb sign...my sign had said " four legged guest in suite" and had a picture of a dog and a cat...just informing anyone that their is an animal (2) in the room, most hotels supply these signs to their guests...incase of emergency, to inform housekeeping, anything....the insanely rude housekeeping manager lady approaches my boyfriend and I and says "I don't like this sign" those exact unprofessional words. And we tried to explain to her in Spanish and English that the sign was for the service animals. She completely disregarded us. Waving this plan "do not disturb sign" in our faces.."this sign only"..so we said okay left it at that put the sign on the door...
now days go by and we see her like easily 4x a day in the hallways, getting new towels and outside.
This is when it not only gets "petty" but confusing. Not confusing because I am stupid, but confusing because we were picked on and bullied. It's like 9:30 am and we are outside with our dogs and security approaches us with all the lame questions like stated before and he's like ohhh you are in room blaaahhh and we are like yes...he then explains to us that the house keeping manager requested a Wellfare check on our room because we had the do not disturb sign on the door for 4 days.. mind you we were forced to put the sign on the door...we have also seen this housekeeping manager that requested the check up like 4x already that day....it's not even 10am.sooo thennnnn everyone is mad at us because we have service animals...they were checked in at the front they both have ids, documents, everything!! So now we have to fight that and then the hotel checks our reservation and notices we checked them in (each time we have been here)...okay fine that's done...holy crap on a stick now they housekeeping needs to check our room to make sure it's fine and there are no damages ? (Excuse me wtf..) fine whatever..okay so that goes down..the evil Mexican person who started all our problems is now checking our room ...rolls eyes...she comes out in her Mexican voice "ohhhhhh isssss okay"..duh. I'm hella clean of course my room isn't a mess...so once again yaaaay all finished!!! We are back outside with our dogs 20 mins later and security is all bum rushing to our building.oh effing great I think.we now go to our room and are told by all the security blocking our door that we are being evicted and must pack up...crazy right?! Evicted from a hotel that we obviously already paid for...
my other problems: that older male security guard is awful! He's way to threatening of a person. As a female he continued to be little and talk down to me. every time I would open my mouth to respond to him he would interrupt me and walk closer to me..creepy unacceptable. I pointed this out to him every time he wanted to discuss something (while I was being babysat & forced to pack all our stuff) anddd he continued to do it anyways...like so many times. It's not like he thought I was a threat..lit got to the point where he would speak over me so ignorantly and walk towards me that I would have to take steps back and close the door.. I am 5'5 120lbs always in pink.. I am in no way a threat to this full sized man and his back up. However the security chic he had with him was very sweet and she needs a new boss. She shouldn't be subjected to having to be around a man like that. The first time we stayed here we had housekeeping every other day, unfortunately during our last stay my make up bag and the contents of my bag were destroyed while house keeping was there.. my entire faces (pale and tan) of mac make up were crushed and destroyed. CRUSHED! Glass of foundation broken!
END OF STORY= they didn't kick us out, they apologized profusely... we stayed that night, but NEVER again
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