I used Mad City Movers twice in 2015 and once in early 2016. This is a belated review, but I hope it helps others. My landlord at Lincoln School Apartments paid for these moves as part of of intra-building moves due to remodeling. My main criticism is that the movers were over-booked-- MC Movers did not come out or phone to evaluate the scope of the move. They seemed to under-estimate the job and time...and the actual on-site moving crew tried to do a good job, but really cut corners and left things for us tenants to move. My 3 moves were all badly scoped and done. Other tenants said the same. Perhaps some moves went well...but I would say the front office/scheduling skill or emphasis of MC Movers was too often poor or out to lunch. Their crews took the brunt of being under-staffed with too little time.