This place is a joke. I took my lab in and all they cared about was money. Since I don't have lots of money she said there is nothing she can do to help my dog. She was not with me for five minutes and told me my dog had a tumor behind his eye. no xray or anything. I now have called VCA Black mountain and they welcomed me with a free office visit and said they will look at my dog and see what they can do for him and he may need an xray.