| rev:text
| - This was an experience that was more than a 2, but I would find another hotel next time so I don't feel like I can give it a 3.
First, mandatory valet parking is an annoyance. We are not downtown, and charging $17.88 to park is a lot at a $129 a night hotel. They do have a shuttle that you can use to go to areas within a few miles and its a good thing because there is not much to walk to in the general area.
The closest things in waking distance are about a 1/2 mile away--but it is higher end chain-shops like the Apple Store and Athletica. I'd certainly walk a half mile for some unique, non chain shopping. But this was not what I had in mind.
The room was a good size, clean and mostly ok. With 2 queen beds there was not much leg room for other seating options.
The HVAC unit was very loud and it rattled. The toilet had a hard time and required 2 flushes per visit. The shower was weak, but had a Speakman head.
But the bed was a big disappointment. The mattress was borderline uncomfortable. The linens were not very substantial, and the pillows were cheap and sponge like.
The nightstand was unstable. When the drawer opened fully it toppled over. Poor design not helped by the heavy bibles--one regular and the Book of Mormon always present at any Marriott.
Also of note is that the hospital across the street must be, like all hospitals, a no smoking campus. With a Starbucks in the lobby of the hotel, there were always 4 to 10 smoking-slobs in and around a bench next to the hotel entrance giving the Courtyard a flop-house like feel.
I will say that the staff was great. Nice, helpful and ever present.
I was not expecting the Ritz, but the actual accommodations were more like Holliday Inn/Hampton Inn and those properties are less money--again, we were at 129 with a big discount, so most customers are paying 150 per night and this was not in that price range in terms of quality.
Since this location (and Pittsburgh's lack of an easy to use public transit system) requires a car, this was not a cheap hotel stay. We are normally Starwood people, and Marriott did little to sway my view that Starwood is a better brand, if for no other reason than the Sheraton mattress at every property--even Four Points which is equivalent to Courtyard.
For reasons that are unclear to me, Pittsburgh in general is expensive for hotels. All the Sheraton properties were more money, but given the reality on the ground I can see why.
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