Ordered online and made a note to not ring the doorbell because we have a sick family member sleeping. Paid with card online and was told it would take 40 minutes. An hour and 15 minutes later the delivery guy Randy rang the doorbell and asked for payment because there records showed it wasn't paid for, despite my verification email. Shortly after he left, he called me from his personal phone saying that we still didn't pay and that he would wait on hold while I checked my bank statement . I hung up and called the store to have it resolved and make payment if still necessary with a supervisor, just to find out that Randy was the supervisor and they "figured it out".
Literally only gave this place these 2 stars because the pizza and breadsticks were delicious as usual. Probably won't order again though due to the lack of attention to detail, poor management, and failure to stand by their delivery times as stated.