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  • SERVICE DEPT REVIEW I had an appointment last week for an oil change top off fluids maintenance inspection and rotate tires. I've been to the Infiniti service center for the past two years between the Peoria location in the Camelback location. I get out the car I tell the person that i've been told that I need my air filter changed as well so they said we will look at that when we do the maintenance report so I say OK. About 40 minutes later they come back and say your car is all set. Mind you i've got a oil changed there plenty of times and that was the fastest for them to do everything and a car wash. So I asked where's my report they usually give me a thick booklet of the report they say oh everything is fine on your car just your tires. I know this is not true remind you I have all the booklet from my past visits I know there's things that I need on my car I didn't get a report which means that they didn't even take anything makes me even wonder if they really did an oil change. It was infinity who told me last time that I had things I needed to be fixed now they all magically fixed their selves? So I don't understand how you can say you checked everything but you didn't give me a booklet and I've always had got the booklet of everything EVERY TIME that breaks down every inspection done on my car. Crazy part is the man who was also in the waiting area room they came back with his car and his keys and he said wow that was fast so obviously there was something going on to where they're rushing through not doing everything I don't know if they top to my fluids, I don't trust that they even did the oil change properly, I know for sure that they didn't do the maintenance inspection they didn't give me anything waste of 60 bucks plus tax. I won't be returning ever
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