I had an excellent experience with AHW and technician, Gerardo was top notch. The price for my water softener was less than the 3 quotes received and installation was available for early the following morning. They called when they said they would, and showed up promptly. Gerardo was friendly, informative.......and didn't look like he'd just been released from prison, which was comforting in itself!! :) The installation and removal of the existing unit was swift and went off without a hitch. Gerardo left the area very clean, which I so much appreciated. He instructed me how to care for the unit and how to shut it off in case of emergency. I HIGHLY recommend this company and kudos to Gerardo for a job well done. Thank you!!