DO NOT USE THIS COMPANY !
They were sent to us from our home warranty company. The guy who came out was a complete "know it all". We have a electric heat pump, and I was told that heat pumps are not make for the kind of weather we have in Cleveland (yea, I know) - AND even if I replace my furnace, I would still be cold. SO - if I want to be warm I should call up the gas company and "insists they run gas lines to my neighborhood". He never even opened the furnace panel, and he said my outside unit may need coolant. $200 dollars later (for the coolant) , we still did not have heat. I waiting a month....before calling my warranty company again - after "a few words" they did send a second company - who within minutes found I did not have one fuse firing on the furnace...so on days when the heatpump was not enough...the furnace could not kick in to help. Parts were ordered - installed - and NOW WE HAVE HEAT....AMAZINGLY. I called back Budget HVAC - all they could do was bad mouth the second company's workers. I'm still out $200 for "coolant" that was added(?) If what I was told about the furnace was incorrect...how am I to believe they really put coolant into my heatpump ? We lived for a month in temp between 50 - 66 degrees. (We includes my 80 yr old mom!) Shame on you Budget HVAC.