Unfortunately, this review is for the location on 36th street and Thomas but they aren't listed. Took my car for a transmission fluid exchange, they ignored the sticker on the hood and used the wrong transmission fluid and now I need a new transmission. Going through the claim process and a week and a half later, they are still dragging their feet. I have been without a vehicle and in the 9 days, they have only called me once and that was to introduce himself. When the dealership tries to find out what is going on and the status, they get very defensive. I will NEVER take my car back to firestone.