| rev:text
| - Our new Starbucks has been open nearly a week, so I felt it was time to give them a preliminary review. First off, I love this location. It is right across from the Carolina Healthcare System Hospital at the intersection of Steele Creek Pkwy and S. Tryon. Even better, it is the jumping-off and ending stop for the CATS Steele Creek Express (http://goo.gl/bfGORF). Those two factors alone automatically make this my favorite coffee location.
In addition to this prime location that, incidentally, is also next door to a Jimmy Johns that will be opening soon, this Starbucks has a drive-thru. It is my understanding that is the main reason they decided to open it here. They already have three locations within a 1/4 mile with in-store setups in Harris Teeter and Target respectfully, as well as a free standing unit in Rivergate just down the road. None of the aforementioned locations have a drive-thru which makes them worthless for me. This location seems to be geared mostly towards the drive -thru traffic with a very long driveway wrapping around the building.
But, it's not just a drive-thru location. They have a very nice, if slightly smaller interior complete with pub style tables, and a variety of tables and chairs lining the walls and center of the store. That being said, it was slightly confusing when I came in. There was no clear delineation for where the line begins for ordering. You actually have to walk through the middle of the store and wrap-around on the far side in order to enter the line. I only knew this because I watched the CATS driver make his way to order just ahead of me.
The store is complete with all the expected essentials, including a blazing hot WIFI, their standard Spotify-inspired music; App-based ordering: including ordering ahead of arriving to avoid lines; very nice restrooms; and a few tent-covered round-tables and chairs just outside the front door.
Regarding the team, I have to say they are more than a bit green. They seem to be a little hesitant to speak-up; There seems to be some trepidation with orders: it takes a bit longer than I am accustomed to. But, they seem to be on the right path. I think it is not a question of "If" they will get better, but how long will it take for them to start functioning as efficiently as most locations.
For now, the product is a 5, the location is a 5, the price is always a 3, and the team is a 3. Overall I give them 4-stars.
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