Amy has been helping me with my eyeglass purchases, and I really appreciate her sincerity in providing great customer service. We had some issues with insurance, but Amy took the reins and resolved it with a smart alternative to ensure my satisfaction. The frame selections are very exciting. For someone who can no longer wear contact lenses, eyeglasses have become a daily necessity for me. It was great to see the diverse, fun or conservative selections! I immediately told two others who purchased glasses, because of the great customer service & selection that is given & available at Heidi's. Thank you! I've received many compliments on my frames!