rev:text
| - I am surprised to see negative reviews here. I selected this store online based on the location, without looking at the reviews.
I called with a question about submitting a print job online: I needed to request copies of a resume for a client to pick up, but I couldnt find an option for selecting bond paper on the site.
When I called, I was very impressed with the service. The gentleman (I belive his name is Oscar) was helpful, knowledgeable, and professional. His tone was upbeat, and positive. I could literally hear the smile in his voice. Not only did he help me get just what I needed to satisfy my client, his "smile" was contagious and brightened my day.
Per our conversation, I just attached the document in an email to the store, and he took care of the rest. It's all ready for my client to swing by and pick up.
Having always considered The UPS Store merely as a place to send packages, I am pleasantly surprised at the wide range of print services they provide.
As a small business owner, I insist on giving my repeat business to those who understand the meaning of good customer service...and then go above and beyond.
Now, I can't wait for my next print job!
|