Let's be positive. Matt's has the best waffles I have ever had. And the pancakes are pretty darn amazing.
But, Matt's has too many rules. Especially for a diner-style resturant. I feel like every time I go there, I leave being pissed off about something.
First, NO substituions. I'm a vegetarian and most of their dishes come with a side a meat. I would rather have a side of potatoes (and that is cheaper for the resturant than a side of meat). But, NO substituions. I have to order "no meat" and then pay for a side of potatoes. C'mon, now.
Also, NO outside beverages. Matt's is located in an epicenter of amazing local coffee shops. I would like to enjoy a handcrafted latte from Lola's instead of Matt's drip with breakfast - but the waitress will jump on your butt about that coffee cup before you even sit down.
Loosen up, Matt. It's a diner.
Awesome tip: Matt's does take-out orders. If you're craving some yummy pancakes on a Sunday morning and have no desire to stand outside for 90 minutes - call it in! It will be ready in 15 minutes and you can enjoy a local latte with it!