I had been in a very bad car accident , the medications I took caused a lot of my hair to fall out ,the hair that grew back was extremely fine ...I was embarrassed to go any where . My daughter has been going to Britt & her hair looks the best I have ever seen it , so she took me to see Britt at Glo salon ...everyone there was so nice ,I felt very comfortable . Britt went out of her way to help me with my hair ..or lack thereof !!! .... she ordered a hair topper ,put in tape-in extensions ,cut & styled it all ,now I flip my hair back & im not afraid to go anywhere !! It looks fantastic ! Anyone that has a hair problem like mine , go see Britt ,she can help you ,she's the best !!