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  • The customer service was terrible at this store. I felt like they sent out some kind of alert that I might be a shoplifter or something because every time I turned around, someone was asking if I needed any help. Normally that would be a good sign, but it's all in the delivery of asking I suppose. I had a Tanger Outlet coupon for Guess and they wouldn't take it because one item was on sale and they said it's only for full priced items. I asked for a discount on a handbag because it had a slight indentation on the strap and was told no, but I could buy it there and have a brand new one shipped. That wasn't my point, I wanted that handbag but maybe a 10% discount. In checking out I was asked if I had a frequent shopper card, which I didn't. So I said I wanted one but the worker said it was too late because she already processed my order. Now I need to call customer service when you should have just signed me up to begin with as I gave you two phone numbers, obviously I was interested in getting points. They really need to start from scratch on training. I've never had a store at Tanger not give me some kind of discount, but Guess has the distinction of being the first now.
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