Not sure about the other reviewer, but my 10-year old son even told me that the lady who helped us was "very nice". We ordered a plain cheesecake slice and she offered us a myriad of toppings (free). We went with the strawberry and with the slice in a more than ample box and two forks, we were off. Except the cheesecake never made it past the parking lot as we demolished it as soon as we got in the car. Cheesecake- good. Service- great. The location could use a bit sprucing up, but I'm not one to complain as I can eat good cheesecake anywhere :)