Very accommodating. I like to wash my shirts and bring them into have them pressed by hand and they charge the same amount even though it's much more work for them. $2.25 a shirt to hand press them. Jen is a Rock Star! The reason I wash my own shirts is otherwise they have a machine does the press. and It seems to easily break my second to the top button. Not every time but once is enough when you're planning on wearing the shirt that night, only to find that you can't because of a broken button. I also am not a very sweaty smelly kind of guy and my clothes are pretty clean so I only need a light wash and it seems like my shirts last longer if I do them myself. Less wear and tear if I wash them at home.