I remember the first time I ate at a P.F. Chang, 15+ years ago in Raleigh, NC. I was amazed at the food and I wanted to eat there all the time. As I became a little more discerning and found smaller independent (and more authentic) Asian restaurants, I wanted to eat less and less at P.F. Chang. By the time they opened a Winston-Salem location 3-4 years ago, I had no desire to eat there. For the most part I knew I could find better and fresher Thai food at any number of local places rather than a chain. So when my lunch guest chose this PF Chang to meet for lunch in northern Charlotte, I wasn't really looking forward to it. The staff there changed my mind!
The food is about like I expected- good but not exceptional. I got the lo mein with beef. We also had lettuce wraps as an appetizer. However, the real star here was the service and the hospitality from the staff. I found them to be extremely nice and efficient in everything they did today. Our food came out promptly, and the wait staff did a great job of keeping our glasses filled. They checked on us regularly without being obtrusive. I'd like to give a shout out to the management at this location: well done! I wouldn't hesitate to recommend this P.F. Chang to anyone who is considering eating there.