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  • We contacted treeline to design and landscape our front yard. Jeff came out, completely sold us on what we though would be a great design for our yard. We signed the contract put down an initial deposit and scheduled a start date. Well that's when the trouble began. 2 weeks after the official start date no one showed up.... we contacted Jeff and we were given some excuses them being behind on another job and we reschedule the start date. The crew came on the second start date, did the job and it was 'OK'. The quality of the plants and the trees they put in were the poorest of the poor. It hasn't even been a year yet and most of our plants in our yard are dying or dead. The gravel that they installed is not the color gravel we agreed upon and they use the bare minimum, just enough to cover the dirt. One of the trees that they placed was so close to the house it almost looked like it was going to grow into the house. The follow up is when it gets interesting. After the job was done we noticed a depression in the cobble stones plants that were dying that they installed. We called, emailed, sent smoke signals and we were completely given the run around between Tricia, Jeff, Mark.They completely avoid your calls, or communicate with you very unprofessionally via email. It took me reporting them to the better business bureau for us to get a resolution. This should have been an great experience for us instead it was a contracting nightmare. We spent 7k on a front yard that will have to be redone. Find another contractor because if you use them ultimately you'll have to find someone to correct their shoddy work anyway.
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