I have been coming here for about two months now for Brazilian wax, and I have nothing bad to say! I make my appointments with Annie every time, and she is just wonderful. She is very personable and makes it nearly painless. I was worried about things being awkward, but I can honestly say I never felt awkward once. They have tons of skin care products for you to choose from if you would like, but they do not push these products on you or make you feel pressured to buy them. The front desk staff is very friendly as well. I love it here!