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  • Not a newcomer to the Boca Park KONA GRILL. It has been a very good experience until a week ago. The service was beyond unsatisfactory however the food was every bit as good as customary. Getting up the nerve I spoke to the GM (Jose) who listened patiently, validated my feelings and apologized for our experience. He could not have been nicer! The GM went above & beyond in resolving the issue. No doubts, I will continue to be a loyal customer.
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