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  • Las Vegas, finally understand why I couldn't be bothered.Maybe if I stayed at another property without the ridiculous $15 and up surcharge/handling fee to receive a package on your behalf,I wouldn't be this perturbed. For that $15 + handling fee,I had to walk about a mile to their business center to pick it up,what a privilege ! Staff can't leave it in the room you've already checked into? Friends who celebrated an anniversary in NYC had special items from family,and friends delivered into their [Sheraton] room to surprise them without surcharges.As a conference,business guest,one would hope the money spent would give you access to a "few" benefits.Little things matter, inconvenienced during a busy day ruined what was otherwise a "decent" stay. IF I ever have to go to Vegas again,I will choose a property that doesn't have handling fees to receive ONE package,on top of those resort fees.Handling fee at $15 and up! Package was about 17 x 15 x 5 ,and super light given its contents.Sheraton doesn't charge a handling fee, and the Westin uses its discretion.
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