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| - I can't understand the negative reviews on this place for the life of me!
We redeemed two comp nights at the DG August 27-28 and they placed us in the Grand Tower. The lobby is small, but beautifully decorated and check-in was quick and friendly. Rooms were great, but the commute to the Grand Tower sucks! You have to go behind the check-in desk and use a very steep escalator, which is quite tricky to traverse with oversize luggage!! Do yourself a favor and do NOT get stuck in the Grand Tower if you can help it, it's quite a jaunt!
Having said that, everything in the room and about the hotel in general was simply fabulous. Rooms were larger than I'm used to in Downtown, exceptionally clean and the bed was very comfortable. Linens were not overly heavy and the pillows were firm and plentiful. Bathroom was large, clean, and nicely appointed. Shampoo, conditioner, and body lotion are provided and smell wonderful. Plenty of towels were provided, hot water was plentiful, and the water pressure was splendid. Air conditioning worked magnificently (An absolute necessity for the August Vegas heat).They also give complimentary bottles of water and have free Wi-fi, some great perks!
We ate twice at Stewart and Ogden on the casino floor and the food was very good, especially the flank steak and eggs breakfast I ordered! Service was good and the restaurant was nicely decorated.
The casino is large, clean, and you can barely detect any smoke. Game selection is plentiful, and they had no shortage of newer games. I played enough to end up getting $5 off one of our meals at Stewart and Ogden, and ended up walking away with money- always a plus!
Plenty of restaurants surround the DG if you don't want to eat at S&O, we had an early dinner at Pizza Rock (excellent), and the Triple George Grill is right outside as well. You are a mere one block away from the Fremont Street action, and the walk takes no time whatsoever.
Valet service was quick and friendly, and we never had any trouble retrieving our car.
All the staff we ran into were very friendly, and since my Other Half is a frequent visitor to the DG, several of them remembered him specifically, that's a very nice touch.
Overall, I can't think of a reason NOT to stay at the Downtown Grand- fast, efficient, friendly service, excellent rooms, a fabulous casino, and access to delicious on-site/nearby restaurants are my ideal requirements for a return visit. I would not hesitate to stay here again!
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