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| - Karen and Robert at the Weddington/Matthews Location took care of my Father's funeral. This funeral had great complexity due to coordinating with the national cemetery service in Fort Jackson, SC, and a very large and busy church in the Matthews area. I can say candidly that the team at Heritage Weddington take thier jobs VERY seriously, and went to great lengths to secure the proper military honors ceremony for my father at Fort Jackson. We had a series of issues with the National Cemetery Service, none of which were the fault of Heritage, yet the team at Heritage stepped in, and "owned the problem" just like you want any service provider to do (yet they rarely do), exhibiting true grace under pressure to mop up the mess that others created.
They spent DAYS making phone calls on our behalf to countless organizations and individuals to get things orginally organized, then when the system broke, fixed, and reorganized. The people at Heritage have a friend in me, and I can't convey my gratitude enough for how tirelessly they worked to make sure the funeral and burial and other arrangements were perfect. They are compassionate, empathetic, meticulous, punctual, and accountable, exactly what you need when you knocked down and on your knees, and in my case, thousands of miles from the deceased. I highly recommend Karen and the team at Heritage to anyone in need of a turnkey solution in their time of greatest need.
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