Jasmine in store did what others could not and would not do over the phone. I had a rebate issue that I tried to resolve over the phone which was a complete waste of time.
Went in store, explained the situation once and Jasmine came up with a solution. She followed up with a call the next week to confirm that the refund was issued. She is amazing.
While I was there another customer had an issue that again, couldn't get resolved with calls to 611. In store, while working my issue, Jasmine resolved her issue to.
ALL STORES AND MANAGERS ARE NOT CREATED EQUAL. JASMINE IS BY FAR THE BEST.