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  • This shop was also recommended to me by the insurance company handling the claim, USAA. I checked them out as well and was comfortable having them do the repairs - I thought wrong. When I dropped off our 2014 Subaru to be repaired from a rear collision, the initial repair time was 15 days. I was called after 10 days that repairs were complete - this was my first red flag. I inspected the car after they said the repairs were complete and noted an entire page of things wrong ranging from missing parts, parts that are still damaged, incorrect parts, mismatched paint, misaligned panels and dirty interior. Now I am very picky and I didn't expect not to find anything, but what I found was completely ridiculous! They did offer to correct my concerns and off I went leaving the car with them. I returned to the shop two more times over 5 Weeks to have them correct more issues with the car - totaling 42 days total they had my car for a 15 day original duration! After I finally did take the car home, I noticed overspray over the entire car. After all this I didn't want these people touching my car again so I took care of the overspray myself. This shop has a lack of quality control as well as experienced technicians. They cut corners to get you in and out quick - a model example of why you should steer clear of DRP repair shops! If you do choose this shop for your repairs, be extremely picky and look everything over closely, and question everything because they will lie to you as well.
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