I am new to the world of crocheting and knitting, but have come to love both. When I visited Gail Knits a few weeks ago, I was in search of a crochet/yarn store in which I could frequent for supplies and advice. Upon entering, there were tables with knitters having their lunch and knitting their projects, none of which looked up in my direction. I asked a woman in the back for help to choose a yarn which was for a house slipper project. She was quite helpful and I learned some things. But, her tone was neither friendly or negative, it was monotone and uncaring, more towards monotone and "I could really care less." She did invite me to come knit in their store at any time, but I probably will not take up the offer since I felt borderline, unwelcome. I gave this store 3 stars because her customer service was the bare minimum of what is needed to feel welcome in a "local type" store. Their selection of yarn and knitting supplies are wonderful. I could not spot any crochet supplies. I was under the impression it was a strictly knitting environment I had entered.