On two occasions ASAPpliance Repair has sent out Vitaliy (sorry if the name is misspelled) and both times my husband and I found him to be the outmost professional. He was extremely knowledgeable about the device and how to repair them. He took the time to explain what the problem was and how it should be fixed. He was punctual and finished in a timely manner and was extremely courteous throughout the entire process.
If I am ever in need of additional repairs I would most certainly ask for Vitaliy to be the repair person who is dispatched to perform the work.