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| - What a disappointing visit. We had been looking forward to experience this restaurant for awhile and finally decided to get dressed up and try it out. I expected this to be a nice, classy steak house. As soon as we walked in we could tell that it was more of a "dinner club" type vibe, which you don't see anymore. All the employees' appearance with how well they dressed and kept themselves was a turn off. Untucked shirts, black jeans as opposed to dress pants, messy buns, facial piercings, and the person who delivered our meat reeked of cigarette smoke. The carpet is extremely filthy with stains everywhere. It took awhile for the server to bring us drinks (my $7 alcoholic drink ended up to be mostly ice). As the unkept server was taking our order, another employee literally walked right in between the server and our table disrupting the conversation. It took 25 minutes from the time we actually ordered until they brought us out the raw meat, and then we had to cook it ourselves (which I knew, this is what we were looking forward to, which is why I don't know why it took so long to bring raw meat that hadn't even been cooked). The cooking experience was lackluster to say the least. They make you use your own fork to cook it, don't even give you any tongs of different cooking utensils so you're expected to touch raw meat with the fork you're supposed to eventually eat off, I wonder how Osha feels about that. With your meal you get to pick salad bar or potato, so since were strongly warned that the salad bar included one trip only (stingy much?) I got the salad bar while my fiance got the potato so we could split both. Salad bar plate was very tiny. We were finished with our steak but we were still eating the potato (that we split) when a server came by and just grabbed my fiance's plate with his fork on it without even asking and they did it so quickly we didn't even have time to get their attention to tell them to bring his fork back. They left the door to the outside seating area open which caused flies to swarming the restaurant bothering our meal (and surprise, the open salad bar). The meat was not horrible, but it was not amazing like we expected. We couldn't wait to get out of there, it was such an underwhelming experience. At some point I'm sure we'll try the Gilbert location to see the difference because I have to assume it's wildly different, this type of vibe would never go over in Gilbert.
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