The owner is awesome I kept sending her face book messages and she always responded with my crazy questions.. I am a first time ferret owner and they only had a few left cause the farm they get the babies from didn't have any babies ready.. So they sent me a picture of what they had left and right away I fell in love with one. I named her Ruby after my late mothers birthstone, and the name fits her perfect... The started kit they have is awesome.. I went for the bigger cage, it came with everything food, litter, litter box, water bottle , treats, vitamins, toy, and treats.. Very happy with them.thank you..