Went on a Saturday night and luckily due to their online reservation system (more like a call ahead) I only had to wait about 12 minutes whereas everyone else coming in had to wait a minimum of 30 at least that's what they were telling people. When you walk in there is someone with an iPad and they greet you as well as go ahead and check you in--very friendly faces as soon as you enter! The ambience is super nice which is probably due to the restaurant being so new.
Once we sat down our server Henny was super nice and on top of things. He explained the specials to us and showed us how to use their iPhone ap. The only downside was that after we ordered it took us almost half an hour to get our food which is probably due to it being a Saturday night at Concord Mills. We did the unlimited shrimp special and Henny made sure we never had to wait for our shrimp refills.
We ordered steaks and both were medium well but one was very pink but we didn't make a fuss since our server was so nice. Overall, pretty good experience and we will definitely go back if they continue the unlimited shrimp deal!