| rev:text
| - Before I get into what I promise will be a merciless review of this place, I want to say that the staff and the doctor were all very friendly. However, that doesn't begin to make up for the fact that (for reasons discussed below) this office is horribly and terribly run. Do yourself a favor, find another ortho.
First, I had to wait for THREE HOURS to see the doctor. And this included being sent downstairs to get an X-ray before I'd even been seen. Why on God's green Earth is everyone being sent for X-rays before even seeing the doctor?! I'm not sure if every single patient was sent for an X-ray but it sure seemed like it. I have my suspicions about this practice of doing unnecessary tests, but I can't know for sure, so I'll keep them to myself for now.
Second, did I mention I had to wait for THREE HOURS? I've never in my life had to wait that long at a doctor's office. Never. Obviously they are over-booking. That's not good business and it's an awful way to practice medicine. If your patients have to wait for THREE HOURS to see you, that's a serious problem. What happened to "do no harm"? That's doing harm in my book! I'm a lawyer and a mom, I don't have time to sit in a doctor's office for THREE HOURS.
Third, by the time I finally saw the doctor, I was rushed and didn't have time to fully listen to his diagnosis. Pretty much defeated the whole purpose of the visit.
Fourth, there were elderly people sitting in there for hours with their feet swelling up. Again, what happened to "do no harm"? I felt awful for these people. It's clear that this office is overbooking the doctor to the extent that it seems like they just want to bill your insurance and don't really care about your health. I can't think of any other explanation for this egregious practice of letting patients (many of whom are in pain) sit for hours and hours. Maybe there is another explanation, but I sure can't come up with one.
The best doctor I've ever been a patient of limited himself to 10 patients a day so that each patient was able to get the proper amount of time and attention. His practice is an exemplar of what a medical practice should be. Next to him, this OrthoArizona place seems like a bad episode of American Horror Story that you just can't get out of.
Fifth, when I called to pay the balance on my account (as I was eager to conclude any outstanding business with this place), I was on hold for FOURTEEN MINUTES. What in the actual [insert expletive here]?! I was just trying to pay my bill and I was on hold for 14 minutes. Who is the office manager here? He or she should be fired with extreme prejudice. This place shows no respect for you or your time.
Lastly, when the doctor finally came into the room (after I'd been waiting in there for 45 minutes), he suggested a cortisone shot. But, again, because I had had to wait for THREE HOURS, I had no time for that. Nor will I be going back to wait another 3 hours to get a cortisone shot. I will be seeing another doctor. One who doesn't waste the precious time (and thus, money) of their patients.
I should have checked Yelp before going to this office. Never again will I go to a doctor without checking Yelp. I learned my lesson the hard way. Consider yourself warned.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)