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  • Used to be our choice of get together with friends. Liked the long booths and coupons we got from Chinese publications. Food was decent, sashimi was fresh the soup noodles were well made and service was speedy. However it has gone downhill since they switched to IPAD ordering. Visited today (labour day) for lunch $17.99 + 12% service charge. First round of food we ordered did not come in completion. When we asked the waitress if we should order again of the missed items she kindly checked to see if the order was pending and got back to us (hence the one star, otherwise zero). We waited another 15-20 minutes before some of the missed items showed up however only in half the quantity we had ordered. This was over an hour after the order was put in. Perhaps the use of iPad ordering gave an expectation of immediacy. But an hour wait.... any subsequent orders we placed took another 30 minutes (except for pop and soup which takes about 15 mins). Although it gave us time to catch up with friends but our lunch ended up taking 3+ hours and we ate only half the amount of food we would have normally eaten. The table turnover was non existent since we were all waiting for food to arrive. Some tables gave up and ordered ice cream and left. Most likely will not visit again very disappointing especially when we have been loyal customers for at least 6, 7 years.
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