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  • We use to love this place. It was one of our favorite Korean restaurants in Vegas. We often visit this establishment. We have not had any issues previously and the food quality and taste have always remained consistent. However, I can tell you after this one experience you've forever lost a loyal customer. It was extremely clear that they cater specifically to certain people/groups. Even though there were only two parties including ours it was blatantly clear we were an after thought. Part of our order arrived shortly after we ordered. 20 mins passed we still haven't received the last entree. Another 15 mins passed we finally waived the server down as the entire time she was catering to the other party and never took notice of our needs. She confirmed that our order was complete which was quite confusing as we are still waiting for the order. We explained to her what was missing and became quite shocked that she blamed us for ordering the wrong thing!! We thought we were quite clear when she took our order, not only we told her what we wanted, we even pointed to the item on the menu to ensure she knows exactly the one we wanted. It was incredibly offensive and embarrassing to bring our friends to this restaurant raving about the food and service when the server treated us like second class citizen all while waits hand and foot on the other party. What really pushed the experience over the edge was even though we never got what we ordered she charged us for the item and tried to justify that it's because she wanted to give us a discount because the tiny portion of the spicy pork she ordered for us would cost $17.99! WTF?!?!? The owner was also there, he could care less if his customers were treated poorly and didn't bother to care even after the server commented on this mistake. Dining out should be an enjoyment. All while the food can be amazing but being treated the way we did it's unforgivable. I rather go elsewhere in town in the future to avoid this negative experience. As much as I would like to give them a second chance i find it hard to justify it in this case.
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