Finally tried Caffe Paradiso for the first time today - very disappointed. My boyfriend and I both ordered large iced soy cafe mochas. We paid $10.50 for both drinks. When the cashier had to reverify practically everything, I thought she was just being thorough, but I guess I should have taken it as a warning sign. First we received the wrong size. Not a big deal, we just asked for the right size. Then, the woman who was handling the cashier poured the small drinks into the large cups, and then topped them off with an ample amount of soy milk, turning the drink into a completely different drink than what we ordered (think vaguely chocolatey coffeey soy milk). When my boyfriend went to ask her a question about the drinks, she was off-putting and didn't stick around long to talk (probably because she knew the criticism ahead). We decided it wasn't worth complaining anymore, so we left with our $5 chocolate soy milks and will not be going back.