I took my Mom to dinner tonight and had very long wait from appetizer to dinner coming, then tough rare steak was brought after I asked waitress for update. Medium well was ordered which waitress confirmed from ticket. Manager Joey brought same steak back cut up saying they handle these situations with ''Cook up'' which looked dry and surface cooked. ''No Thanks'' this was very disappointing as I go in every couple weeks with good results. They removed from check but I left hungry and irritated at the long wait when they were not very busy along with lack of understanding and confusion. It will be hard to go back.