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  • Well, I was excited to try this but not surprised at ALL by these reviews. I've never been to another Panera, but heard it was good. The line is always out the door at lunch time. I didn't have to wait too long to get my order taken, but I had to wait about half an hour (that's my whole lunch break you guys) to get my salad. I got a chicken cobb with avocado, it really should not have taken 30 minutes. I wanted to leave and get my money back, but I was already out of time to go somewhere else and just had to wait it out. Apparently I'm not the only one that was not going to wait -- there were two separate orders they kept calling out that had been abandoned. Anyway, I finally got my salad and had to run back. Sadly my salad was not worth the wait. None of the ingredients tasted fresh at all, the chicken was pre-cooked and dry, I got only 1/2 a small avocado and two very small cups of dressing. The whole thing was just slapped together, looked awful, and was 99% lettuce. Ended up throwing half of it away because it was just LETTUCE. So food wasn't good, service wasn't good, and everyone in their "kitchen" was flying around like crazy people while at the same time not producing very many orders. Saw two orders returned while I was standing in the little hallway. I feel for the guys in the kitchen because they were busy and you've got people staring at you the whole time waiting for their food, but seriously they need to get it together.
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