We went in on a Friday evening at 6 and it was packed. We had tried to make a reservation for eight about a week and a half earlier and was unable to do so due to a miscommunication. When we arrived that Friday we where told it would be an hour and a half wait. Upon hearing this we explained that we had tried to make a reservation earlier without success and a manager was then called in to assist us. Jason was the manager who was sympathetic to our dilemma and had us seated within 15 minutes even though the rest of our party was five minutes behind that. Jason handled things very professionally unlike most service workers in this town that treat you like you're bothering them. Because of his actions we will make Yardhouse our go to when in Town Square. The food is excellent and we've always been treated well by the staff. And as well as we've been treated by the rest of the staff Jason was that much better that we had to write a review singing his praises.