I wanted to add a couple of electrical outlets to my house but wanted to speak with an electrician before committing to an appointment. The woman who answered the phone said she'd get their manager to call me back to answer my questions but he never called me! This was a small job but small jobs lead to bigger ones. I have to upgrade my panel from 100 to 200 amps which is an all day job. Guess who I "won't " be calling?.....